Delivery & Shipping
Local & Macau
Orders will be deliver by S.F. Express or local delivery platform.
Recipient should pay S/H on arrival.
Orders are processed and shipped on 1-3 business days (not include Saturdays, Sundays and public holidays) upon confirmation of payment.
This is for reference only as the actual situation might vary depending on stock availability.
Taiwan & International
For Taiwan's order, please provide the recipient's full name and ID number for customs declaration purposes.
We will use International Shipping - Standard Express by S.F Express for overseas orders.
Please contact us if you wish to use other international delivery service.
Customers should check local postal regulations for restricted items, as Start From Zero cannot be held liable for any items that are not accepted into the regarding country.
Please be advised that import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country.
These charges are determined by the customs office of the regarding destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by Start From Zero.
For further details of charges, please contact your local customs office. In some occasions packages may be delayed due to custom clearance.
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Please ensure that the recipient's information is correct before placing an order.
If incorrect information causes delivery delays or surcharges, the recipient will be responsible.
In case of any issue, Start From Zero reserves the right of final decision.